Two platforms with unlimited users. Here is how they compare for a Canadian garage, with the facts Shop-Ware publishes.
| What to compare | Karzen | Shop-Ware |
|---|---|---|
| Made in | Made in Quebec, Canada: designed, built and supported here | San Francisco, California, United States |
| Language | French and English, each person picks | Not stated |
| Canadian taxes | GST, QST, HST and PST for every province and territory | Not stated |
| How it runs | Installed on the shop’s PCs (Windows, macOS 13+), encrypted backups in Canada | Cloud, in a web browser |
| Without internet | Keeps working on the shop’s network | Not stated |
| Published price | $199 (Essentials) or $349 (Pro) a month, CAD, per shop | US$279, 389, 499 or 999 a month per location; about 10% off yearly |
| Users | Unlimited, with unlimited PCs and tablets | Unlimited |
| Setup fee | None | No onboarding fee; data migration may cost extra |
| Commitment | Monthly: cancel any time at no cost. Yearly: 12 months, 20% off | Month to month |
| Free trial | 15 days of Pro, no credit card | Demo only |
| Accounting | Journal export for QuickBooks Online; QuickBooks, Sage and Acomba sync coming soon | QuickBooks through a paid link |
| Digital inspection | Included: basic in Essentials, full with photos in Pro | Yes, in every plan |
| Integrated payments | Coming soon | Yes, with transaction fees |
| Parts ordering | PROLink, WORLDPAC and Nexpart coming soon (Pro) | PartsTech, Worldpac, its own catalogue |
| Tire storage | Included in Pro | Not stated |
Shop-Ware information comes from its public website and review sites, consulted on November 8, 2026: shop-ware.com/packages. Prices and features change: check with Shop-Ware. Shop-Ware is a trademark of its owner; Karzen is not affiliated with it.
Customer texting, inspection and payments already work together.
Its higher plans add analytics for multi-shop groups.
$199 or $349 a month per shop, with no setup fee and no paid add-ons to reach what you need.
Every screen, invoice and estimate in French or English, with GST and QST already set up.
Customers, vehicles and history imported from your current system, at our cost.