The customer waits on the phone while you dig through paper. In Karzen, their name, number, plate or VIN is enough: work orders, invoices, appointments and stored tires show up in seconds.
Sticky notes don’t tell you how to reach someone. Name or company, phones, email, address and private notes, with how they prefer to be reached.
Asking every time which language they prefer gets old. Choose each customer’s language once, and their estimates, invoices and emails follow it.
History spread across binders is history nobody reads. Every work order, invoice, appointment and tire set for the customer, in one place.
“The blue Civic” isn’t a vehicle file. Year, make, model, trim, engine, VIN, plate, colour, and odometer in kilometres or miles.
Typos in the make or model make vehicles hard to find. Pick the year, make, model, trim and engine from about 24,000 vehicles sold in Canada since 1995. The list keeps itself up to date.
The customer is waiting while you search. Find them by name, phone, email, plate or VIN, from anywhere in Karzen.
Know who’s here and who owes before they reach the counter. See at a glance which customers are in the shop, who’s booked today and who still owes you money.
Switching software shouldn’t mean starting from zero. Using the Karzen web app? Your customers, vehicles and their history come with you.
An oil change nobody reminds them of is a visit you don’t get. Remind customers when their next oil change or service is due. Coming soon