Yes, for your daily work. Estimates, work orders, invoices, payment records and the calendar all run on your own PCs. Backups and updates wait until you’re back online.
Is Karzen desktop only, or is there a cloud too?
Both. Your daily work runs on your own PCs, and the cloud handles what’s online by nature: updates, tax rates and encrypted backups, with car data and inspection sync on the way.
What does it run on?
Windows PCs and Macs (macOS 13 or newer).
Can we use it on several PCs?
Yes. One PC holds the shop’s data, and the others connect to it over your shop network. If that PC is off, the others say so and reconnect on their own. You can make another PC the main one at any time.
Is it available in French?
Yes. Each person picks their own language, and documents print in your customer’s language.
Plans & Billing
Do we pay per user?
No. Plans are per shop location, with unlimited users and PCs.
Is there a contract?
No. You pay by the month or the year, and you can change plans or stop at any time.
Support & Updates
How do updates work?
Karzen updates itself when it’s online. There’s nothing to reinstall.
How do we get help?
Write to us, in French or English. Our address is on the contact page.
Security & Privacy
Where is our data?
On your own PCs. If you turn on cloud backups, an encrypted copy is stored in Quebec.
What if our PC breaks or gets stolen?
With cloud backups on, Karzen backs up every hour and when it closes, and you can restore your shop on a new PC.
Who can see what in the shop?
Everyone signs in with their own PIN, and their role decides what they can do. Karzen locks itself after 10 minutes without use.
