See your week, or your day bay by bay. When the car arrives, its appointment opens the work order.
A paper agenda shows times, not bays. Look at the week ahead, or at today with one column for each bay or lift.
A name and a time aren’t enough to get the bay ready. Customer, vehicle, what it’s for, bay, mechanic and notes go on the appointment, and a new customer can be added right there.
Two cars for one bay means a customer waiting at the counter. Karzen warns you when a bay is taken, a mechanic is already booked, or the time falls outside your hours.
Booking a car on a holiday means an awkward call later. Set your bays, your opening hours for each day, and your holidays and closures once, and the calendar follows them.
The customer is at the counter, and you’re still looking for their file. One click marks them as arrived and opens their work order. When the job is invoiced, the appointment is done.
Who confirmed, and who didn’t show? Scheduled, confirmed, arrived, done, cancelled or no-show: see where each appointment stands.
When the phone rings, you shouldn’t have to switch screens. See today’s appointments from the customer list, without opening the calendar.
A forgotten appointment leaves a bay empty. Customers get a text before their appointment, and another when their car is ready. Coming soon
Not every driver calls during business hours. Drivers request an appointment online, and you confirm it from your calendar. Coming soon