A US cloud platform and a Quebec one. Here is how they compare for a Canadian garage, with the facts Shopmonkey publishes.
| What to compare | Karzen | Shopmonkey |
|---|---|---|
| Made in | Made in Quebec, Canada: designed, built and supported here | California, United States |
| Language | French and English, each person picks | English; no French interface found |
| Canadian taxes | GST, QST, HST and PST for every province and territory | Canadian sales tax mapped through QuickBooks Online; QST not confirmed |
| How it runs | Installed on the shop’s PCs (Windows, macOS 13+), encrypted backups in Canada | Cloud |
| Without internet | Keeps working on the shop’s network | No offline mode found |
| Published price | $199 (Essentials) or $349 (Pro) a month, CAD, per shop | $239, $399 or $499 a month ($215, 359, 449 billed yearly), currency not stated |
| Users | Unlimited, with unlimited PCs and tablets | 3 to 5 users included, then $20 a month per user |
| Setup fee | None | Not stated |
| Commitment | Monthly: cancel any time at no cost. Yearly: 12 months, 20% off | Not stated |
| Free trial | 15 days of Pro, no credit card | Not stated |
| Accounting | Journal export for QuickBooks Online; QuickBooks, Sage and Acomba sync coming soon | QuickBooks Online from the Clever plan |
| Digital inspection | Included: basic in Essentials, full with photos in Pro | Yes (2 templates on Basic) |
| Integrated payments | Coming soon | Included in every plan |
| Parts ordering | PROLink, WORLDPAC and Nexpart coming soon (Pro) | PartsTech, RepairLink, Nexpart |
| Tire storage | Included in Pro | Not verified |
Shopmonkey information comes from its public website and review sites, consulted on November 7, 2026: shopmonkey.io/pricing, Shopmonkey support. Prices and features change: check with Shopmonkey. Shopmonkey is a trademark of its owner; Karzen is not affiliated with it.
Integrated payments and unlimited two-way texting are already in its plans.
With three users or fewer, working in English and fully online, it fits well.
Hire a tech or add a counter PC: your price doesn’t move.
Every screen and document in French or English, with GST and QST built in.
Karzen runs on your shop’s network, so the counter keeps going during an outage.