Two programs installed in the shop. Here is how they compare, with the facts Mitchell 1 publishes about Manager SE.
| What to compare | Karzen | Mitchell 1 |
|---|---|---|
| Made in | Made in Quebec, Canada: designed, built and supported here | San Diego, California, United States (Snap-on) |
| Language | French and English, each person picks | Not stated |
| Canadian taxes | GST, QST, HST and PST for every province and territory | Canadian QuickBooks reported; GST and QST not stated |
| How it runs | Installed on the shop’s PCs (Windows, macOS 13+), encrypted backups in Canada | Installed on Windows, with workstations on the network |
| Without internet | Keeps working on the shop’s network | Installed, but lists broadband internet as required |
| Published price | $199 (Essentials) or $349 (Pro) a month, CAD, per shop | Not published; contact sales |
| Users | Unlimited, with unlimited PCs and tablets | Not stated |
| Setup fee | None | Not stated |
| Commitment | Monthly: cancel any time at no cost. Yearly: 12 months, 20% off | Not stated |
| Free trial | 15 days of Pro, no credit card | Live demo |
| Accounting | Journal export for QuickBooks Online; QuickBooks, Sage and Acomba sync coming soon | QuickBooks through paid add-ons |
| Digital inspection | Included: basic in Essentials, full with photos in Pro | Optional mobile inspection |
| Integrated payments | Coming soon | Optional, with Text-to-Pay |
| Parts ordering | PROLink, WORLDPAC and Nexpart coming soon (Pro) | Parts and tire catalogues |
| Tire storage | Included in Pro | Tire catalogues; storage not stated |
Mitchell 1 information comes from its public website and review sites, consulted on November 8, 2026: mitchell1.com/shop-management, system requirements. Prices and features change: check with Mitchell 1. Mitchell 1 is a trademark of its owner; Karzen is not affiliated with it.
If your technicians live in ProDemand, its link to labour and repair data is tight.
A truck edition serves shops that also service commercial vehicles.
$199 or $349 a month per shop, with no setup fee and no paid add-ons to reach what you need.
Every screen, invoice and estimate in French or English, with GST and QST already set up.
Seasonal storage with photos, condition and rack location, included in Pro.